MagicWand

RightStar’s MagicWand was developed specifically for use with BMC Service Desk Express to accurately track computers, equipment, furniture, and other resources through optical barcode technology. MagicWand provides access to data from the following modules in the palm of your hand:

 

 

To be effective, a CMDB must be accurate. Barcode scanning provides a low cost, highly reliable method of ensuring database integrity, especially among mobile assets and assets that are not easily discoverable. MagicWand complements auto-discovery software tools, which can identify inventory items but can’t always locate them.