Remedy Mobile Solutions

The benefits of implementing a remote service management solution include enhanced support staff productivity, increased responsiveness to end users, and improved communication between field technicians and service desk staff. Nonetheless, many organizations fail to maximize the return on their BMC Remedy investment by leveraging a mobile solution for remote access.

 

RightStar and technology partner Navara provide a simple, powerful, and flexible solution for mobilizing BMC Remedy applications. The Navara Mobility Suite interfaces with Remedy at the API level, enabling support staff to quickly and easily access Remedy applications from their PDAs, laptops, or other wireless devices.