Solutions
From the mid-market to the enterprise, RightStar has the experience and technical expertise to implement service management solutions meeting the specific needs of a wide range of organizations. Market leading BMC Remedy or BMC Service Desk Express applications serve as the technological foundation, to which RightStar can add complimentary functionalities from partner companies, other BMC products, or the RightStar development team.
As a BMC Technology Alliance Partner, RightStar develops BMC-validated add-on products including:
- MagicWand, a barcode scanning product integrated with SDE
- MagicMobile, for remote access to SDE on a wireless device
- Assignment and Approval Engines, to simplify the automation of advanced business processes in SDE
- PKI AREA Connector, a Common Access Card-enabled interface for Remedy