Public Sector Expertise

Public sector organizations face many difficult business challenges. First, there is constant pressure to drive down IT costs and drive up IT efficiencies. Then there are technical business requirements due to the mission at hand, as well as various contractual processes that must be followed. Overcoming these challenges is RightStar’s focus in the public sector.

 

RightStar has extensive proven success at delivering high value solutions for public sector organizations. Many of RightStar’s ITSM implementations have been in the public sector, for federal, state, and local governments as well as K-12 and higher education groups. High quality work, completed on time and on budget, built our reputation as a top rated solution provider in the public sector. We strive with each contract to perform up to these standards.

 

RightStar offers a wide range of solutions, including:

 

ITSM Implementations. Many large federal organizations have standardized on BMC Remedy and associated ITIL process applications such as Asset Management and Change Management. RightStar assists them with ITSM consulting services, application procurement, and implementation of the solution.

 

Data Center Planning and Management. State and local governments are undergoing significant data center consolidation efforts to cut expenses and streamline operations. Any consolidation effort must include data center planning, modeling, and ongoing management. Through a partnership with nlyte Software, RightStar offers the premier data center planning and management solutions.

 

Data Center Greening. Public sector organizations are leaders in data center “green” initiatives, which are environmentally responsible and save on high energy costs. RightStar helps organizations model data center assets for efficient energy consumption.

 

“Right Size” Service Desk Implementations. Every organization has unique requirements for a service desk. RightStar has proven experience meeting organizations’ specific needs with a large, midsize, or small service desk implementation. We understand that one size does not fit all and have a diverse group of customers.

 

IT Business Management. BMC IT Business Management is a set of integrated solutions that help IT executives manage the business aspects of IT. The suite provides transparency into an organization’s IT operations to help transform it into a finely tuned, efficient business unit. These integrated solutions cover:

RightStar Public Sector—the right solution, with the right service, at the right price.