RightStar’s mission is to help our clients resolve their greatest service management challenges with efficient, value-driven strategies, intelligently deploying the industry’s leading solutions software.

Formed in 1997 as Evergreen Systems, the mid-market business unit was spun-off in 2003 to form RightStar Systems.

Our experienced team has a nine-year history of consulting with clients and designing and implementing highly successful customer service systems. Our clients use us to rapidly deploy service desks that are more responsive, efficient, and measurable—with fewer people.

We focus on critical areas that affect the bottom line, increase return on invested capital, and help reduce costs by providing full lifecycle management of enterprise assets. We improve reliability with a change management process that spans an organization’s critical system resources. By reducing cost through improved service and configuration management, we help clients free up capital and improve the profitability of their organization’s performance.